Privacy Policy

What personal data do we process?
We are required to process certain kinds of information that are necessary for providing services to our customers and partners and for other purposes specified below.
Such information shall include the following, without limitation:

name and surname
date of birth, age of the participant
place of residence
e-mail address
telephone number
account number
cookies and GPS data; and (if necessary with regard to the selected experience) information on:
health status and health limitations,
special skills (e.g. whether you have a driving licence, captain’s and pilot licence, diving licence, etc.).
For the purpose of the processing of your personal data, we are the “controller” of your personal data pursuant to Regulation (EU) 2016/679 on personal data protection.

Why do we process the personal data?
Contract
We need some of the personal data in order to conclude our contract with you, i.e. to host your customer account on our website and for purposes of selection and reservation of activities and processing of payments. We use some of the personal data to communicate with you, in particular, by sending information regarding the activities, co-ordination and organisation of the activity.

Feedback
We process some of the personal data so that we can pair it with your feedback and evaluate experiences in order to keep improving our services.

Use of information for one-way communication
We process some of the personal data in order to send you marketing offers and information regarding our services and products.

Information on your device
For a more comfortable use of geolocation tools we also process the GPS data from your devices (desktop computer, laptop, tablet, mobile phone) that we are able to collect through your device settings.

Using cookies
We process cookies to ensure a more comfortable user experience in using our website functionalities and the integrated customer system. We process data from cookies stored in your device, including cookie settings and ID.

We also use cookies for the purposes of remarketing, i.e. showing advertisements to the visitors of our websites in third party advertising systems.

Personal data transfers to partner agencies
We transfer your personal data which we process to provide our services to our partner agencies who to a certain extent act as processors in relation to TRAVELMORE,s.r.o. within the meaning of the Regulation (EU) 2016/679 on personal data protection. From a broader perspective, the partner agencies are the controllers themselves as they process your personal data, e.g. in order to perform activity contracts.

Therefore, your personal data are always processed in accordance with the EU regulation on personal data protection.

Ensuring protection, integrity and security of your personal data
We process any and all of your personal data in accordance with the GDPR. We take any and all technical and organisational measures to ensure appropriate protection, integrity and security of your personal data.

Legal grounds for personal data processing
We process your personal data for the aforementioned reasons based on these legal grounds:

processing is necessary for the performance of a contract and fulfillment of our legal obligations
processing is necessary to protect our legitimate interests.

Commercial affiliation
This type of service allows to display advertisements for third-party products or services on this website. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with this Application.
For details of which data are collected, please refer to the privacy policy of each service.

Amazon Affiliation (Amazon)
Amazon Affiliation is a commercial affiliation service provided by Amazon.com Inc.